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Repair Shop Software

Mobile phone repair shop software that ties every job to the device.

Repairs are where phone shops lose track of things — which phone, which fault, which technician, whether it is still under warranty. HavioMart links every repair ticket to the device itself, so the whole history is one scan away.

Repair tickets linked to the IMEI

Open a repair ticket against the phone's IMEI or serial number, record the issue and assign a technician. The device moves to Under Repair in its lifecycle so nobody sells it by mistake.

  • Repair ticketing tied to the same device record
  • Issue, status and technician on every ticket
  • Device status updates automatically

Warranty checks in seconds

Warranty is tracked per unit and can be verified by QR, so you know straight away whether a repair is covered or chargeable.

  • Per-unit warranty tracking
  • QR warranty verification
  • Returns and warranty on the same record

Know which technicians deliver

Repair turnaround and technician productivity reports show how long jobs take and who is completing them, so you can plan staff and set honest collection times.

  • Repair turnaround reports
  • Technician productivity reports
  • Commissions by staff

Repairs that show up in your accounts

Every repair invoice posts a balanced double-entry automatically, with VAT, so repair income sits in the same books as your phone and accessory sales.

  • Repair invoices with VAT
  • Automatic posting to the ledger
  • Profit & Loss that includes repair income

Simple yearly pricing in AED

Silver from AED 1,000 and Gold from AED 1,500 per outlet per year.

Compare plans

Common questions

Can I run a shop that sells phones and does repairs?

Yes. Sales, repairs, trade-ins and warranty all share the same device records, customers and accounts.

Can customers check their warranty?

Warranty is tracked per unit and can be verified by QR code.

Does it track technician performance?

Yes — repair turnaround and technician productivity reports are part of the full reports suite on the Gold plan.

Run your mobile shop from one place.

Bring sales, inventory, purchases, customers and accounting together in one simple system. Tell us about your shop and we'll be in touch.